Return Policy
Return & Refund Policy
Effective Date: 11 June 2025
Thank you for shopping with Liberty Underground. We value your satisfaction and aim to provide quality products and service. Please read our Return & Refund Policy carefully before making a purchase.
Returns
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return:
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Your item must be unused, unwashed, and in the same condition that you received it.
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The item must be in the original packaging.
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You must provide proof of purchase (order confirmation or receipt).
Certain types of goods are non-returnable:
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Custom or personalized items
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Sale items or clearance items
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Gift cards
How to Request a Return
To initiate a return, please email us at contact@liberty-underground.com with your order number and reason for return. We will provide instructions for returning your item.
Please do not send your purchase back without contacting us first.
Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Original shipping costs are non-refundable.
If you receive a refund, the cost of return shipping may be deducted from your refund.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at contact@liberty-underground.com.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
contact@liberty-underground.com
Legal Disclaimer
Liberty Underground reserves the right to modify this Return & Refund Policy at any time without prior notice. The version posted on this website at the time of your purchase will govern your return rights.
By placing an order on liberty-underground.com, you agree to the terms of this Return & Refund Policy.